Membership Agreement
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๐ง Membership Benefits
Your membership includes:
โ Unlimited climbing during business hours
โ Free gear rental (climbing shoes + harness)
โ Free belay class & certification
โ One free guest pass per month (additional guest passes: $15 each)
โ Yoga & fitness classes included
โ 20% discount on gear & retail items
โ Access to exclusive training content
โ Member key tag for local business discounts
โ Early access to workshops & classes -
๐ณ Membership Billing & Payment
๐ Recurring Monthly Billing
- Your first payment is pro-rated based on sign-up date.
- Billing occurs on the 1st of each month and continues automatically.
๐ Membership Rate Policy
- Your rate is locked in as long as your membership remains active.
- If your membership is paused or canceled, you may not be eligible for your previous rate upon rejoining.
๐ฐ Freezing Your Membership
- Membership freezes are available for $8 per month.
- Freezes must start on the 1st of the month and last at least one full month.
- To request a freeze, submit a request by the 25th of the previous month.
โ Canceling Your Membership
- Cancellations must be requested by the 25th of the month to stop billing for the next cycle.
- No refunds are provided for unused time or missed cancellation deadlines.
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๐ Rules & Policies
๐ Facility Closures
- The Knot reserves the right to temporarily close for maintenance, special events, or unforeseen circumstances.
- No refunds will be issued due to closures.
โ๏ธ Membership Changes & Rate Adjustments
- The Knot may adjust membership fees and policies as needed.
- You will be notified in advance of any rate changes.
๐ Code of Conduct & Gym Rules
- Safety and respect are our top priorities.
- Violation of The Knotโs Code of Conduct may result in membership suspension or termination.
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๐ Questions? Weโre Here to Help!
If you have any questions about your membership, please contact us:
๐ง Email: support@climbtheknot.com
๐ Phone: (XXX) XXX-XXXX
๐ Visit Us: 704 S Main Street, Gainesville, FL