• ๐Ÿง— Membership Benefits

    Your membership includes:
    โœ” Unlimited climbing during business hours
    โœ” Free gear rental (climbing shoes + harness)
    โœ” Free belay class & certification
    โœ” One free guest pass per month (additional guest passes: $15 each)
    โœ” Yoga & fitness classes included
    โœ” 20% discount on gear & retail items
    โœ” Access to exclusive training content
    โœ” Member key tag for local business discounts
    โœ” Early access to workshops & classes

  • ๐Ÿ’ณ Membership Billing & Payment

    ๐Ÿ”„ Recurring Monthly Billing

    • Your first payment is pro-rated based on sign-up date.
    • Billing occurs on the 1st of each month and continues automatically.

    ๐Ÿ“ Membership Rate Policy

    • Your rate is locked in as long as your membership remains active.
    • If your membership is paused or canceled, you may not be eligible for your previous rate upon rejoining.

    ๐Ÿ’ฐ Freezing Your Membership

    • Membership freezes are available for $8 per month.
    • Freezes must start on the 1st of the month and last at least one full month.
    • To request a freeze, submit a request by the 25th of the previous month.

    โŒ Canceling Your Membership

    • Cancellations must be requested by the 25th of the month to stop billing for the next cycle.
    • No refunds are provided for unused time or missed cancellation deadlines.

    ๐Ÿ”— Manage Your Membership

  • ๐Ÿ“œ Rules & Policies

    ๐Ÿ›‘ Facility Closures

    • The Knot reserves the right to temporarily close for maintenance, special events, or unforeseen circumstances.
    • No refunds will be issued due to closures.

    โš–๏ธ Membership Changes & Rate Adjustments

    • The Knot may adjust membership fees and policies as needed.
    • You will be notified in advance of any rate changes.

    ๐Ÿš€ Code of Conduct & Gym Rules

    • Safety and respect are our top priorities.
    • Violation of The Knotโ€™s Code of Conduct may result in membership suspension or termination.

    ๐Ÿ”— Download Full Membership Agreement

  • ๐Ÿ“ž Questions? Weโ€™re Here to Help!

    If you have any questions about your membership, please contact us:
    ๐Ÿ“ง Email: support@climbtheknot.com
    ๐Ÿ“ž Phone: (XXX) XXX-XXXX
    ๐Ÿ  Visit Us: 704 S Main Street, Gainesville, FL

    ๐Ÿ‘‰ Manage My Membership | Join The Knot Today